Privacy Policy

Last Updated: September 24, 2026

HawaiianCharters.com ("HawaiianCharters.com," "Website," "we," "us," or "our") is operated by Pinora One, a sole proprietorship in Western Province, Sri Lanka.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit HawaiianCharters.com, submit a charter inquiry, use our online forms, contact us, or otherwise interact with our Website.

By using the Website, submitting your charter plans through our online form, or contacting us, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please do not submit personal information through the Website or contact us.

1. Our Role

HawaiianCharters.com is a charter discovery and referral platform.

We help travelers discover private yacht, catamaran, boat, and other charter experiences offered by independent third-party charter operators.

We do not own or operate the vessels offered by third-party charter operators, and we do not directly provide the charter services.

Because of this, personal information submitted through our Website may need to be shared with relevant third-party charter operators so they can respond to your inquiry or provide information about available charter options.

2. Personal Information We Collect

Depending on how you use the Website, we may collect the following information.

Information You Provide to Us

When you submit a charter inquiry or contact us, we may collect:

Your name;
Email address;
Telephone number, if provided;
Preferred Hawaii destination;
Preferred charter location or area;
Preferred charter date;
Number of guests;
Preferred activities or experiences;
Preferred charter duration;
Approximate budget;
Special requests or requirements;
Details about your planned charter; and
Any other information you voluntarily include in your inquiry or communication.

You are not required to provide information that is not necessary for your particular inquiry. However, providing insufficient information may make it more difficult for us or a relevant charter operator to respond to your request.

Information About Other Members of Your Group

You may choose to provide information concerning other members of your travel group when submitting a charter inquiry.

You should only provide personal information about another person where you are authorized to do so.

Please avoid submitting unnecessary sensitive personal information about yourself or other people through our inquiry forms.

3. Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically by our Website infrastructure or third-party technologies.

This may include:

IP address;
Browser type and version;
Device type;
Operating system;
Approximate geographic information derived from an IP address;
Pages visited;
Referring website or page;
Date and time of visits;
General Website usage information; and
Technical information necessary for security and Website operation.

This information may be used for security, troubleshooting, analytics, performance monitoring, and improving the Website.

4. Cookies and Similar Technologies

HawaiianCharters.com may use cookies, local storage, pixels, analytics technologies, or similar technologies where necessary to operate, secure, analyze, or improve the Website.

These technologies may be used to:

Keep the Website functioning properly;
Protect forms and services from abuse;
Understand how visitors use the Website;
Measure Website performance;
Identify technical problems;
Improve Website content and user experience; and
Track qualifying referrals or affiliate activity where applicable.

Third-party services used on the Website may also use cookies or similar technologies in accordance with their own privacy policies.

You can generally control or delete cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

5. Cloudflare Turnstile

Our charter inquiry forms may use Cloudflare Turnstile to help detect and prevent automated submissions, spam, and abusive activity.

Turnstile may collect technical information and signals necessary to determine whether a form submission is likely to be generated by a human or an automated system.

The use of Turnstile is subject to Cloudflare's applicable terms and privacy practices.

We use Turnstile for security and abuse prevention and do not use it for the purpose of collecting unnecessary personal information.

6. How We Use Your Information

We may use personal information and charter plan information for purposes including:

Responding to your inquiries;
Understanding your charter requirements;
Identifying potentially suitable charter experiences;
Sharing your inquiry with relevant third-party charter operators;
Communicating with you about your charter inquiry;
Facilitating referrals to third-party charter operators;
Providing information you request;
Operating and maintaining the Website;
Preventing spam, fraud, abuse, and unauthorized activity;
Monitoring Website security;
Improving Website content and functionality;
Understanding Website usage and performance;
Measuring referrals and affiliate activity;
Maintaining business and operational records; and
Complying with applicable legal obligations.

We will not use the personal information submitted through a charter inquiry for purposes materially unrelated to the purpose for which it was collected except where permitted or required by applicable law.

7. Sharing Your Information With Charter Operators

This is an important part of how our charter discovery service operates.

When you submit your charter plan through our online form or contact us regarding a charter, you agree that we may share the personal information and charter requirements you provide with relevant third-party charter operators.

The purpose of sharing this information may include:

Determining whether a suitable charter is available;
Obtaining information about available charter options;
Responding to your inquiry;
Communicating with you about your request; and
Facilitating a potential booking directly between you and the charter operator.

Information shared may include your name, email address, telephone number, travel dates, destination, number of guests, requested activities, budget, duration, special requirements, and other information contained in your inquiry.

Once your information has been provided to a third-party charter operator, that operator may process your information under its own privacy policy and terms.

You should review the privacy policy of the applicable charter operator before providing additional information or completing a booking.

8. Third-Party Service Providers

We may use third-party service providers to help operate the Website and process inquiries.

Depending on the Website's configuration, these providers may assist with:

Website hosting;
Email delivery;
Form processing;
Bot and spam prevention;
Analytics;
Website security;
Performance monitoring;
Affiliate tracking; and
Other technical or operational functions.

These service providers may process information on our behalf to the extent necessary to provide their services.

9. Email Communications

When you submit a charter inquiry, the information you provide may be transmitted to us by email so that we can review and process your request.

We may use your email address to:

Respond to your inquiry;
Request additional information;
Provide information related to your charter request; or
Communicate regarding a potential referral to a charter operator.

We do not intend to use charter inquiry information to send unrelated promotional emails unless you separately consent to such communications or such communications are otherwise permitted by applicable law.

10. Affiliate Links and Referral Tracking

HawaiianCharters.com may contain affiliate or referral links to third-party websites.

When you click an affiliate link, the applicable third party or affiliate network may use cookies, tracking parameters, or similar technologies to associate your visit with our referral.

If you subsequently complete a qualifying booking, we may receive a commission or other compensation.

Affiliate tracking may involve the sharing or processing of technical information, referral information, or transaction-related information by the applicable third-party website or affiliate network.

The privacy practices of those third parties are governed by their respective privacy policies.

11. Third-Party Websites

Our Website may link to third-party websites, including charter operators, travel providers, booking platforms, affiliate partners, and other services.

We do not control the privacy practices of these third-party websites.

When you click a third-party link and leave HawaiianCharters.com, your information may be collected and processed by the third party according to its own privacy policy.

We recommend reviewing the privacy policy and terms of any third-party website before submitting personal information or making a booking or payment.

12. Charter Bookings and Payments

HawaiianCharters.com does not accept bookings or reservations for charter services and does not process payments for charter services.

If you proceed with a booking through a third-party charter operator or booking website, the information you provide during that booking is governed by the applicable third party's privacy policy and terms.

For questions regarding information collected during a booking, payment, cancellation, refund, or other transaction with a charter operator, you should contact that operator directly.

13. Legal Basis and Permitted Uses

We may process personal information where reasonably necessary to:

Provide the services and functionality you request;
Respond to your communications;
Facilitate requested referrals;
Maintain and secure the Website;
Prevent fraud and abuse;
Operate our business;
Pursue legitimate business interests where permitted by applicable law;
Obtain or maintain your consent where required; or
Comply with legal obligations.

The specific legal basis applicable to particular processing may depend on the circumstances and the law applicable to you.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, managing referrals, resolving disputes, preventing abuse, and complying with legal obligations.

The period for which information is retained may vary depending on the nature of the information and the purpose for which it was collected.

When information is no longer reasonably required, we may delete it, anonymize it, or otherwise securely dispose of it, subject to applicable legal or operational requirements.

15. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, internet transmission, email system, or electronic storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.

16. International Data Transfers

HawaiianCharters.com is operated by Pinora One in Sri Lanka, while our service providers, affiliate partners, charter operators, and other third parties may be located in different countries.

As a result, information submitted through the Website may be processed or stored outside Sri Lanka and outside the country where you are located.

By submitting information through the Website, you acknowledge that your information may be transferred to and processed in other jurisdictions where permitted by applicable law.

Where required, we will take reasonable steps to address applicable requirements concerning such transfers.

17. Children's Privacy

The Website is intended for a general audience and is not specifically directed toward children.

We do not knowingly request or intentionally collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

18. Your Privacy Choices and Rights

Depending on where you live and the laws applicable to you, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information we hold about you;
Request correction of inaccurate information;
Request deletion of certain information;
Request restriction of certain processing;
Object to certain processing;
Withdraw consent where processing is based on consent; and
Request information about how your personal information is processed.

These rights are subject to applicable legal limitations and exceptions.

To make a privacy-related request, please contact us using the contact information provided on HawaiianCharters.com.

We may need to verify your identity before processing certain requests.

19. Do Not Track

Some web browsers provide a "Do Not Track" feature.

Because there is currently no universally accepted standard for responding to Do Not Track signals, the Website may not respond to such signals in every circumstance.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, services, technology, business practices, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.

You should periodically review this page to remain informed about how we handle personal information.

21. Contact Us

If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your personal information is handled, please contact us through the contact information provided on HawaiianCharters.com.

HawaiianCharters.com
Operated by Pinora One
Western Province, Sri Lanka